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Consumer Groups Lodge Complaint with FTC

SOCIAL NETWORKING—U.S.

May 7, 2010

The Electronic Privacy Information Center (EPIC) and 14 other consumer protection groups have filed a formal complaint against Facebook with the Federal Trade Commission (FTC) alleging the social networking service's new policies "violate user expectations, diminish user privacy and contradict Facebook's own representations." NetworkWorld reports that Facebook's response to the complaint has been that the new features are "transparent, consistent with user expectations and in full compliance with legal requirements." According to the report, Facebook violated its own privacy policy by making user information publicly available with the changes it introduced in April--including making users' hometowns, education, employment, activities, likes and interests public. The complainants' requests include asking the FTC to require Facebook to restore its prior privacy settings.
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