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Bank Mails Customers the Wrong Data

DATA LOSS—CANADA

March 18, 2010

An Ottawa man says he will leave his bank after it mailed him another customer's personal information. The statement included someone else's name, mailing address and deposit date as well as their RRSP and social insurance numbers. Scotiabank acknowledges that a small number of customers received the wrong tax receipts, the Ottawa Citizen reports. The bank notified the Office of the Privacy Commissioner (OPC). An OPC spokesperson says that although institutions aren't legally required to report data breaches, "the banking sector is one of the industries that is proactively doing so."
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