Officials Look into Records Storage Complaint
HEALTHCARE PRIVACY—CANADAFebruary 23, 2010
Saskatchewan Privacy Commissioner Gary Dickson is investigating a complaint by a Regina woman alleging she has been told she must pay to access her health records, CBC News reports. The woman's records were shipped to a private Ontario document storage company when her doctor's medical practice closed down, and she has since been told she must pay $150 for access to the file. While a storage company spokesperson told CBC News that its practices comply with the province's privacy laws, Dickson has raised concerns regarding how the information is protected. He notes contract "language that suggests the information can be de-identified without defining how or whether that would be true de-identification...That raises all kinds of red flags, all kinds of concern."